:root {
  --sc-navy: #0a3d8f;
  --sc-ink: #1f2937;
  --sc-text: #4b5768;
  --sc-red: #a01922;
  --sc-red-dark: #85131b;
  --sc-accent: #0e8f84;
  --sc-accent-dark: #0a6d65;
  --sc-accent-soft: #e2f3f1;
  --sc-soft-bg: #f3f7fb;
  --sc-border: #e4e8ef;
  --sc-field-border: #d7dde7;
  --sc-bg: #f7f9fc;
  --sc-card-shadow: 0 10px 30px rgba(15, 34, 68, 0.06);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Poppins", sans-serif;
  color: var(--sc-text);
  background: #ffffff;
}

body,
input,
textarea,
button {
  font-family: "Poppins", sans-serif;
}

a {
  color: inherit;
  text-decoration: none;
}

/* ── Shared section typography ── */
.support-page {
  margin-top: 70px;
}
.section-kicker {
  margin: 0 0 10px;
  font-size: 0.8125rem;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--sc-accent);
}

.section-heading {
  margin: 0 0 16px;
  font-size: 1.9rem;
  font-weight: 700;
  line-height: 1.25;
  color: var(--sc-navy);
}

.section-lead {
  margin: 0;
  font-size: 1rem;
  line-height: 1.75;
  color: var(--sc-text);
}

.support-split {
  width: 90%;
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1fr 1.55fr;
  gap: 56px;
  align-items: start;
}

.support-split__intro {
  min-width: 0;
}

/* ── Warranty & RMA ── */

.support-rma {
  padding: 64px 0 40px;
  background: var(--sc-soft-bg);
}

.rma-steps {
  display: grid;
  gap: 12px;
  margin: 0;
  padding: 0;
  list-style: none;
  min-width: 0;
}

.rma-step {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 18px 20px;
  background: #ffffff;
  border: 1px solid var(--sc-border);
  border-radius: 8px;
}

.rma-step__number {
  flex: none;
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--sc-accent);
  color: #ffffff;
  font-size: 0.875rem;
  font-weight: 600;
}

.rma-step h3 {
  margin: 0 0 5px;
  font-size: 1rem;
  font-weight: 600;
  color: var(--sc-navy);
}

.rma-step p {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.65;
  color: var(--sc-text);
}

/* ── FAQs (Bootstrap accordion) ── */

.support-faq {
  padding: 40px 0 64px;
  background: var(--sc-soft-bg);
}

.faq-accordion {
  min-width: 0;
  display: grid;
  gap: 12px;
}

.faq-accordion .accordion-item {
  background: #ffffff;
  border: 1px solid var(--sc-border);
  border-radius: 8px;
  overflow: hidden;
}

.faq-accordion .accordion-item:first-of-type,
.faq-accordion .accordion-item:last-of-type,
.faq-accordion .accordion-item:not(:first-of-type) {
  border-radius: 8px;
  border: 1px solid var(--sc-border);
}

.faq-accordion .accordion-button {
  padding: 17px 20px;
  font-size: 1rem;
  font-weight: 600;
  color: var(--sc-navy);
  background: #ffffff;
  box-shadow: none;
}

.faq-accordion .accordion-button:not(.collapsed) {
  color: var(--sc-navy);
  background: #ffffff;
  box-shadow: none;
}

.faq-accordion .accordion-button:focus {
  box-shadow: none;
  border-color: transparent;
}

.faq-accordion .accordion-button::after {
  background-image: none;
  width: 8px;
  height: 8px;
  margin-top: -4px;
  border-right: 2px solid var(--sc-navy);
  border-bottom: 2px solid var(--sc-navy);
  transform: rotate(45deg);
  transition: transform 180ms ease;
}

.faq-accordion .accordion-button:not(.collapsed)::after {
  background-image: none;
  margin-top: 4px;
  transform: rotate(-135deg);
}

.faq-accordion .accordion-body {
  padding: 0 20px 18px;
  font-size: 0.9375rem;
  line-height: 1.7;
  color: var(--sc-text);
}

/* ── Search support ── */

.support-search {
  padding: 48px 0;
  background: #ffffff;
  border-bottom: 1px solid var(--sc-border);
}

.support-split--search {
  align-items: center;
}

.support-split--search .section-heading {
  margin-bottom: 0;
}

.support-search__form {
  display: flex;
  gap: 12px;
  min-width: 0;
}

.support-search__field {
  flex: 1 1 auto;
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
  padding: 0 16px;
  background: var(--sc-bg);
  border: 1px solid var(--sc-field-border);
  border-radius: 6px;
}

.support-search__field i {
  color: #9aa5b5;
  font-size: 0.95rem;
}

.support-search__field input {
  flex: 1 1 auto;
  min-width: 0;
  padding: 13px 0;
  font-size: 1rem;
  color: var(--sc-ink);
  background: none;
  border: none;
  outline: none;
}

.support-search__form button {
  flex: none;
  padding: 13px 28px;
  font-size: 0.9375rem;
  font-weight: 600;
  color: #ffffff;
  background: var(--sc-navy);
  border: none;
  border-radius: 6px;
  cursor: pointer;
  transition: background 160ms ease;
}

.support-search__form button:hover {
  background: #082f6e;
}

/* ── Reach the right team ── */

.support-reach {
  padding: 60px 0 64px;
  background: #ffffff;
}

.support-reach__inner {
  width: 90%;
  margin: 0 auto;
  text-align: center;
}

.support-reach .section-heading {
  margin-bottom: 36px;
}

.reach-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  text-align: center;
}

.reach-card {
  padding: 28px 24px 30px;
  background: #ffffff;
  border: 1px solid var(--sc-border);
  border-radius: 12px;
  transition:
    transform 180ms ease,
    box-shadow 180ms ease;
}
.reach-card p a {
  text-decoration: none;
  color: #4b5768;
}

.reach-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--sc-card-shadow);
}

.reach-card__icon {
  display: inline-grid;
  place-items: center;
  width: 44px;
  height: 44px;
  margin-bottom: 18px;
  border-radius: 10px;
  background: var(--sc-accent-soft);
  color: var(--sc-accent);
  font-size: 1.15rem;
}

.reach-card h3 {
  margin: 0 0 10px;
  font-size: 1.075rem;
  font-weight: 600;
  color: var(--sc-navy);
}

.reach-card p {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.7;
  color: var(--sc-text);
}

.reach-card a:hover {
  color: var(--sc-accent);
  text-decoration: underline;
}

/* ── Support categories ── */

.support-categories {
  padding: 64px 0;
  background: #ffffff;
}

.support-categories__inner {
  width: 90%;
  margin: 0 auto;
}

.support-categories__title {
  margin-bottom: 40px;
}

.support-categories__grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
}

.category-card {
  padding: 26px 24px 28px;
  background: #ffffff;
  border: 1px solid var(--sc-border);
  border-radius: 12px;
  transition:
    transform 180ms ease,
    box-shadow 180ms ease,
    border-color 180ms ease;
}

.category-card:hover {
  transform: translateY(-4px);
  border-color: #d3ead9;
  box-shadow: var(--sc-card-shadow);
}

.category-card__icon {
  display: inline-grid;
  place-items: center;
  width: 44px;
  height: 44px;
  margin-bottom: 20px;
  border-radius: 10px;
  background: var(--sc-accent-soft);
  color: var(--sc-accent);
  font-size: 1.05rem;
}

.category-card h3 {
  margin: 0 0 10px;
  font-size: 1.1rem;
  font-weight: 700;
  color: var(--sc-navy);
}

.category-card p {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.7;
  color: var(--sc-text);
}

/* ── Basic troubleshooting ── */

.troubleshooting {
  padding: 64px 0;
  background: #ffffff;
}

.troubleshooting__inner {
  width: 90%;
  margin: 0 auto;
}

.troubleshooting__title {
  margin: 0 0 28px;
  padding-bottom: 18px;
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--sc-ink);
  border-bottom: 1px solid var(--sc-border);
}

.troubleshooting__grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  border: 1px solid var(--sc-border);
  border-radius: 10px;
  overflow: hidden;
}

.trouble-panel {
  display: flex;
  flex-direction: column;
  padding: 28px 26px 30px;
}

.trouble-panel:nth-child(odd) {
  border-right: 1px solid var(--sc-border);
}

.trouble-panel:nth-child(n + 3) {
  border-top: 1px solid var(--sc-border);
}

.trouble-panel__title {
  margin: 0 0 20px;
  font-size: 1.15rem;
  font-weight: 600;
  text-align: center;
  color: var(--sc-ink);
}

.trouble-panel__media {
  margin: 0 0 22px;
  padding: 6px;
  border: 1px solid #dde5ef;
  border-radius: 6px;
}

/* Source photos ship in 3:2, 4:3 and 16:9, so the frame fixes one ratio to
   keep every panel's image the same height. */
.trouble-panel__media img {
  display: block;
  width: 100%;
  aspect-ratio: 3 / 2;
  object-fit: cover;
  object-position: center;
  border-radius: 3px;
}

.trouble-table {
  width: 100%;
  border: 1px solid var(--sc-border);
  border-collapse: collapse;
  text-align: left;
}

.trouble-table th,
.trouble-table td {
  padding: 12px 14px;
  vertical-align: top;
}

.trouble-table thead th {
  font-size: 0.8125rem;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--sc-navy);
  background: #eaf1fa;
}

.trouble-table tbody th {
  width: 38%;
  font-size: 0.9375rem;
  font-weight: 500;
  line-height: 1.6;
  color: var(--sc-ink);
}

.trouble-table tbody td {
  font-size: 0.9375rem;
  font-weight: 400;
  line-height: 1.65;
  color: var(--sc-text);
}

.trouble-table tbody tr + tr th,
.trouble-table tbody tr + tr td {
  border-top: 1px solid #eef1f6;
}

/* Only the first two rows show until the panel is expanded. */
.trouble-table tbody tr:nth-child(n + 3) {
  display: none;
}

.trouble-panel.is-expanded .trouble-table tbody tr:nth-child(n + 3) {
  display: table-row;
}

.trouble-panel__actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  align-items: center;
  gap: 12px;
  margin-top: 20px;
}

.trouble-more {
  flex: 1 0 100%;
  margin-bottom: 4px;
  padding: 0;
  font-size: 0.9375rem;
  font-weight: 600;
  color: var(--sc-navy);
  background: none;
  border: none;
  cursor: pointer;
}

.trouble-more::after {
  content: "";
  display: inline-block;
  width: 6px;
  height: 6px;
  margin: 0 0 2px 8px;
  border-right: 1.5px solid currentColor;
  border-bottom: 1.5px solid currentColor;
  transform: rotate(45deg);
}

.trouble-panel.is-expanded .trouble-more::after {
  margin-bottom: -2px;
  transform: rotate(-135deg);
}

.trouble-more:hover {
  color: var(--sc-blue, #1a54c9);
  text-decoration: underline;
}

.trouble-btn {
  padding: 10px 22px;
  font-size: 0.875rem;
  font-weight: 500;
  text-decoration: none;
  color: var(--sc-ink);
  background: #ffffff;
  border: 1px solid;
  border-radius: 4px;
  transition:
    background 160ms ease,
    color 160ms ease;
}

.trouble-btn--guide {
  border-color: #c3cede;
}

.trouble-btn--guide:hover {
  color: #ffffff;
  background: var(--sc-navy);
  border-color: var(--sc-navy);
}

.trouble-btn--call {
  border-color: var(--sc-accent);
}

.trouble-btn--call:hover {
  color: #ffffff;
  background: var(--sc-accent);
}

.support-contact {
  padding: 48px 0;
  background: linear-gradient(180deg, var(--sc-bg) 0%, #ffffff 100%);
}

.support-contact__grid {
  width: 90%;
  margin: 0 auto;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 40px;
  align-items: center;
}

/* Let the 1fr tracks shrink below their content's intrinsic width. */
.support-contact__intro,
.support-contact__card {
  min-width: 0;
}

.support-contact__list a {
  overflow-wrap: anywhere;
  color: #4b5768;
  text-decoration: none;
}

/* ── Left: intro ── */

.support-contact__intro h2 {
  margin: 0 0 14px;
  font-size: 2rem;
  font-weight: 700;
  line-height: 1.25;
  color: var(--sc-navy);
}

.support-contact__intro p {
  margin: 0 0 10px;
  font-size: 0.9375rem;
  line-height: 1.55;
}

.support-contact__list {
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 8px;
}

.support-contact__list li {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 1rem;
}

.support-contact__list i {
  color: var(--sc-navy);
  font-size: 1rem;
}

.support-contact__list a:hover {
  color: var(--sc-navy);
}

/* ── Right: form card ── */

.support-contact__card {
  position: relative;
  background: #ffffff;
  border: 1px solid var(--sc-border);
  border-radius: 10px;
  box-shadow: var(--sc-card-shadow);
  padding: 32px 20px 18px 20px;
}

.support-form__row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px 32px;
}

.support-form__field {
  min-width: 0;
  margin-bottom: 10px;
}

.support-form__field label {
  display: block;
  margin-bottom: 4px;
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--sc-ink);
}

.required {
  color: var(--sc-red);
}

/* Rounded field wrapper holding a leading icon plus the control itself. */
.input-shell {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 12px;
  background: #ffffff;
  border: 1px solid #e3e8ef;
  border-radius: 8px;
  transition:
    border-color 160ms ease,
    box-shadow 160ms ease;
}

.input-shell:focus-within {
  border-color: var(--sc-navy);
  box-shadow: 0 0 0 3px rgba(10, 61, 143, 0.1);
}

.input-shell > i {
  flex: none;
  width: 16px;
  text-align: center;
  color: #0e8f84;
  font-size: 0.85rem;
}

.input-shell input,
.input-shell select,
.input-shell textarea {
  flex: 1 1 auto;
  min-width: 0;
  padding: 10px 0;
  font-size: 0.9375rem;
  color: var(--sc-ink);
  background: none;
  border: none;
  outline: none;
}

.input-shell input::placeholder,
.input-shell textarea::placeholder {
  color: #98a4b5;
}

.input-shell--phone {
  gap: 0;
  padding-left: 0;
  overflow: visible;
}

.input-shell__prefix {
  display: flex;
  align-self: stretch;
  align-items: center;
  gap: 6px;
  margin-right: 8px;
  padding: 0 8px 0 10px;
  background: #f1f5f9;
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--sc-ink);
  white-space: nowrap;
  border-right: 1px solid #e3e8ef;
}

.input-shell__prefix i {
  color: #0e8f84;
}

.input-shell__country {
  max-width: 88px;
  padding: 8px 2px 8px 0;
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--sc-ink);
  background: transparent;
  border: none;
  outline: none;
  cursor: pointer;
  appearance: auto;
  -webkit-appearance: menulist;
}

.input-shell__country:focus {
  outline: none;
}

.input-shell--textarea {
  align-items: flex-start;
}

.input-shell--textarea > i {
  margin-top: 14.5px;
}

.input-shell textarea {
  min-height: 56px;
  line-height: 1.45;
  resize: vertical;
}

/* ── Bootstrap product dropdown ── */

.product-dropdown {
  position: relative;
  width: 100%;
}

.product-dropdown__trigger {
  width: 100%;
  cursor: pointer;
  text-align: left;
}

.product-dropdown__trigger::after {
  margin-left: auto;
  border-top-color: #0e8f84;
  border-right-color: transparent;
  border-bottom-color: transparent;
  border-left-color: transparent;
  transition: transform 180ms ease;
}

.product-dropdown__trigger:hover {
  border-color: #c5d0dc;
}

.product-dropdown__trigger:focus,
.product-dropdown__trigger.show {
  border-color: #0e8f84;
  box-shadow: 0 0 0 3px rgba(14, 143, 132, 0.14);
}

.product-dropdown__trigger.show::after {
  transform: rotate(180deg);
}

.product-dropdown__value {
  flex: 1 1 auto;
  min-width: 0;
  padding: 10px 0;
  font-size: 0.9375rem;
  color: var(--sc-ink);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.product-dropdown__value.is-placeholder {
  color: #98a4b5;
}

.product-dropdown__menu {
  width: 100%;
  max-height: 280px;
  overflow-y: auto;
  margin-top: 6px !important;
  padding: 6px;
  border: 1px solid #e3e8ef;
  border-radius: 10px;
  box-shadow:
    0 12px 28px rgba(15, 35, 55, 0.12),
    0 2px 6px rgba(15, 35, 55, 0.06);
  scrollbar-width: thin;
  scrollbar-color: #b7c4cf transparent;
}

.product-group + .product-group {
  margin-top: 2px;
  border-top: 1px solid #eef2f6;
  padding-top: 2px;
}

.product-group__toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  width: 100%;
  padding: 9px 10px;
  border: none;
  border-radius: 7px;
  background: transparent;
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  text-align: left;
  color: #0e8f84;
  cursor: pointer;
  transition: background 140ms ease;
}

.product-group__toggle:hover {
  background: #e8f7f5;
}

.product-group__toggle i {
  font-size: 0.65rem;
  transition: transform 180ms ease;
}

.product-group.is-open .product-group__toggle i {
  transform: rotate(180deg);
}

.product-group__items {
  margin: 0;
  padding: 0 0 4px 6px;
  list-style: none;
}

.product-group__items[hidden] {
  display: none !important;
}

.product-dropdown__menu .dropdown-item {
  padding: 8px 10px;
  border-radius: 7px;
  font-size: 0.875rem;
  color: var(--sc-ink);
}

.product-dropdown__menu .dropdown-item:hover,
.product-dropdown__menu .dropdown-item:focus {
  background: #e8f7f5;
  color: #0a6d65;
}

.product-dropdown__menu .dropdown-item.active {
  background: #0e8f84;
  color: #ffffff;
  font-weight: 600;
}

/* ── Submit ── */

.support-form__footer {
  display: flex;
  justify-content: flex-start;
  margin-top: 24px;
}

.support-form__submit {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-width: 160px;
  padding: 10px 20px;
  font-size: 0.8125rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #ffffff;
  background: var(--sc-red);
  border: none;
  border-radius: 4px;
  cursor: pointer;
  transition:
    background 160ms ease,
    transform 160ms ease,
    opacity 160ms ease;
}

.support-form__submit:hover:not(:disabled) {
  background: var(--sc-red-dark);
  transform: translateY(-1px);
}

.support-form__submit:disabled {
  opacity: 0.75;
  cursor: not-allowed;
  transform: none;
}

.support-form__submit.is-loading .support-form__submit-text {
  display: none;
}

.support-form__submit.is-loading .support-form__submit-loading {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.support-form__submit-loading[hidden] {
  display: none !important;
}

.support-form__loader {
  position: absolute;
  inset: 0;
  z-index: 30;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 16px;
  background: rgba(255, 255, 255, 0.72);
  border-radius: inherit;
  backdrop-filter: blur(1px);
}

.support-form__loader[hidden] {
  display: none !important;
}

.support-form__loader-box {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
  padding: 18px 22px;
  background: #ffffff;
  border: 1px solid var(--sc-border);
  border-radius: 10px;
  box-shadow: 0 10px 28px rgba(15, 35, 55, 0.12);
}

.support-form__loader-box p {
  margin: 0;
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--sc-ink);
}

.support-form__spinner {
  width: 28px;
  height: 28px;
  border: 3px solid #d9e4ef;
  border-top-color: #0e8f84;
  border-radius: 50%;
  animation: support-spin 0.75s linear infinite;
}

.support-form__spinner--btn {
  width: 14px;
  height: 14px;
  border-width: 2px;
  border-color: rgba(255, 255, 255, 0.35);
  border-top-color: #ffffff;
}

@keyframes support-spin {
  to {
    transform: rotate(360deg);
  }
}

.support-form__status {
  margin: 8px 0 0;
  font-size: 0.8125rem;
  min-height: 1.1em;
}

.support-form__status.is-error {
  color: var(--sc-red);
}

.support-form__status.is-success {
  color: #157347;
}

.support-form__success-alert {
  margin: 8px 0 0;
  padding: 10px 12px;
  border-radius: 6px;
  background: #e8f7f0;
  color: #157347;
  font-size: 0.875rem;
}

/* ── Responsive ── */

@media (max-width: 991px) {
  .support-categories__grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .support-split {
    grid-template-columns: 1fr;
    gap: 28px;
  }

  .reach-grid {
    grid-template-columns: 1fr;
  }

  .troubleshooting__grid {
    grid-template-columns: 1fr;
  }

  .trouble-panel:nth-child(odd) {
    border-right: none;
  }

  .trouble-panel + .trouble-panel {
    border-top: 1px solid var(--sc-border);
  }

  .support-contact__grid {
    grid-template-columns: 1fr;
    gap: 40px;
  }
}

@media (max-width: 575px) {
  .support-categories {
    padding: 48px 0;
  }

  .section-heading {
    font-size: 1.5rem;
  }

  .support-rma {
    padding: 48px 0 32px;
  }

  .support-faq {
    padding: 32px 0 48px;
  }

  .support-search__form {
    flex-wrap: wrap;
  }

  .support-search__form button {
    flex: 1 1 100%;
  }

  .support-reach {
    padding: 48px 0;
  }

  .support-categories__grid {
    grid-template-columns: 1fr;
  }

  .troubleshooting {
    padding: 48px 0;
  }

  .trouble-panel {
    padding: 22px 16px 26px;
  }

  .trouble-table tbody th {
    width: 42%;
  }

  .trouble-btn {
    flex: 1 1 auto;
    text-align: center;
  }

  .support-contact {
    padding: 36px 0;
  }

  .support-contact__intro h2 {
    font-size: 1.6rem;
  }

  .support-contact__card {
    padding: 16px;
  }

  .support-form__row {
    grid-template-columns: 1fr;
    gap: 0;
  }

  .support-form__footer {
    justify-content: stretch;
  }

  .support-form__submit {
    width: 100%;
  }
}